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monografia Rebiun19187300 https://catalogo.rebiun.org/rebiun/record/Rebiun19187300 080722s2009 flua sb 001 0 eng d 9781604270068 9781604276657 UPCT u325287 CaPaEBR CaPaEBR UMA.RE Taylor, Gerald M. Lean six sigma service excellence Recurso electrónico] a guide to green belt certification and bottom line improvement Gerald M. Taylor Ft. Lauderdale, Fla. J. Ross Pub. 2009 Ft. Lauderdale, Fla. Ft. Lauderdale, Fla. J. Ross Pub. xix, 289 p. ill xix, 289 p. E-Libro Includes bibliographical references and index Electronic reproduction. Palo Alto, Calif. ebrary 2012. Available via World Wide Web. Access may be limited to ebrary affiliated libraries Modo de acceso: World Wide Web E-Libro Service industries- Management Six sigma (Quality control standard) Service industries- Quality control Production management E-Libro (Servicio en línea)