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Benchmarking national touri...

Benchmarking national tourism organisations and agencies [understanding best practice

Lennon, J. John

Elsevier 2006

This book examines comparative performance and best practice in National Tourism Organisations/ Administrations from extensive research carried out in 2003 and 2004. It compares qualitative and quantitative data in order to ascertain best performance. Analysis is contained in detail for eight National Tourism Organisations based in four Continents, comprising: Australia, Canada, France, Ireland, The Netherlands, South Africa and Spain. Each country is examined and analysed in the following key areas: Travel and Tourism Performance, Organisation of Tourism, The National Touri

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monografia Rebiun21520764 https://catalogo.rebiun.org/rebiun/record/Rebiun21520764 m o d | cr -n--------- 051104s2006 ne a ob 001 0 eng d GBA612032 bnb 1-280-64101-0 1-136-42650-7 9786610641017 0-08-045878-5 9780080446578 (hbk.) UAM 991008422925104211 UPM 991005505365204212 UCAR 991008502202304213 MiAaPQ MiAaPQ MiAaPQ eng 338.4791 Benchmarking national tourism organisations and agencies electronic resource] understanding best practice [edited by] J. John Lennon ... [et al.]. 1st ed Amsterdam Boston London Elsevier 2006 Amsterdam Boston London Amsterdam Boston London Elsevier 1 online resource (275 p.) 1 online resource (275 p.) Text txt computer c online resource cr Advances in tourism research Description based upon print version of record Includes bibliographical references (p. [239]-243) and indexes BENCHMARKING NATIONAL TOURISM ORGANISATIONS AND AGENCIES: UNDERSTANDING BEST PRACTICE; Copyright; Contents; Abbreviations; Measures Used in Tourist Statistics; Symbols and Abbreviations Used in Tables; Exchange Rates Used Throughout the Report; List of Figures; List of Tables; Preface; Chapter 1 Benchmarking: A Range of Approaches; Chapter 2 Current Trends and Issues: The Rationale for States' Involvement in Tourism; Chapter 3 Trends in Tourism Performance; Chapter 4 Structure, Legal Status and the Role of NTOs; Chapter 5 Australia; Chapter 6 Canada; Chapter 7 France; Chapter 8 Ireland Chapter 9 The NetherlandsChapter 10 New Zealand; Chapter 11 South Africa; Chapter 12 Spain; Chapter 13 Benchmark Lessons; References; Author Index; Subject Index This book examines comparative performance and best practice in National Tourism Organisations/ Administrations from extensive research carried out in 2003 and 2004. It compares qualitative and quantitative data in order to ascertain best performance. Analysis is contained in detail for eight National Tourism Organisations based in four Continents, comprising: Australia, Canada, France, Ireland, The Netherlands, South Africa and Spain. Each country is examined and analysed in the following key areas: Travel and Tourism Performance, Organisation of Tourism, The National Touri English Tourism Tourism- Case studies Benchmarking (Management) Electronic books Lennon, J. John 0-08-044657-4 Advances in tourism research series

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monografia Rebiun21520764 https://catalogo.rebiun.org/rebiun/record/Rebiun21520764 m o d | cr -n--------- 051104s2006 ne a ob 001 0 eng d GBA612032 bnb 1-280-64101-0 1-136-42650-7 9786610641017 0-08-045878-5 9780080446578 (hbk.) UAM 991008422925104211 UPM 991005505365204212 UCAR 991008502202304213 MiAaPQ MiAaPQ MiAaPQ eng 338.4791 Benchmarking national tourism organisations and agencies electronic resource] understanding best practice [edited by] J. John Lennon ... [et al.]. 1st ed Amsterdam Boston London Elsevier 2006 Amsterdam Boston London Amsterdam Boston London Elsevier 1 online resource (275 p.) 1 online resource (275 p.) Text txt computer c online resource cr Advances in tourism research Description based upon print version of record Includes bibliographical references (p. [239]-243) and indexes BENCHMARKING NATIONAL TOURISM ORGANISATIONS AND AGENCIES: UNDERSTANDING BEST PRACTICE; Copyright; Contents; Abbreviations; Measures Used in Tourist Statistics; Symbols and Abbreviations Used in Tables; Exchange Rates Used Throughout the Report; List of Figures; List of Tables; Preface; Chapter 1 Benchmarking: A Range of Approaches; Chapter 2 Current Trends and Issues: The Rationale for States' Involvement in Tourism; Chapter 3 Trends in Tourism Performance; Chapter 4 Structure, Legal Status and the Role of NTOs; Chapter 5 Australia; Chapter 6 Canada; Chapter 7 France; Chapter 8 Ireland Chapter 9 The NetherlandsChapter 10 New Zealand; Chapter 11 South Africa; Chapter 12 Spain; Chapter 13 Benchmark Lessons; References; Author Index; Subject Index This book examines comparative performance and best practice in National Tourism Organisations/ Administrations from extensive research carried out in 2003 and 2004. It compares qualitative and quantitative data in order to ascertain best performance. Analysis is contained in detail for eight National Tourism Organisations based in four Continents, comprising: Australia, Canada, France, Ireland, The Netherlands, South Africa and Spain. Each country is examined and analysed in the following key areas: Travel and Tourism Performance, Organisation of Tourism, The National Touri English Tourism Tourism- Case studies Benchmarking (Management) Electronic books Lennon, J. John 0-08-044657-4 Advances in tourism research series