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monografia Rebiun25341642 https://catalogo.rebiun.org/rebiun/record/Rebiun25341642 m o d cr nn|008mamaa 090110s2009 gw a ob 001 0 ger d 9783834980762 3834980765 9783834900241 3834900249 MND eng pn MND CUS OCLCQ OCLCF YDXCP OCLCQ Fliess, Sabine Dienstleistungsmanagement Kundenintegration gestalten und steuern Sabine Fliess 1. Aufl Wiesbaden Gabler Verlag / GWV Fachverlage, Wiesbaden 2009 Wiesbaden Wiesbaden Gabler Verlag / GWV Fachverlage, Wiesbaden 1 online resource (xxi, 328 pages) illustrations 1 online resource (xxi, 328 pages) Text txt rdacontent computer c rdamedia online resource cr rdacarrier Gabler Lehrbuch Title from PDF title page (SpringerLink, viewed Jun. 28, 2011) Includes bibliographical references and index Industrial management Industrial management. Electronic books Gabler Lehrbuch