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Performance-based certifica...
Performance-based certification [how to design a valid, defensible, cost-effective program
Pfeiffer c2012

"Are your employees qualified? Looking for qualified people to do competent work? How do you ensure that the people you hire can do the job right? An ever-increasing number of organizations are asking the same questions. Certification planning is the answer and Performance-Based Certification is the key. This is the only book on the market that addresses the growing need to monitor the qualifications of employees. You'll be able to quickly customize the certification tests and other job aids provided on the accompanying disk. Create a certification program within your organization to: Instill confidence that employees, members, or suppliers are qualified to meet the needs of your customers Ensure that your workforce is trained and competent to their job Make your hiring process more cost effective and legally defendable Recognize competence and consistency of your employees Once you've identified the need for a certification program, what's the next step? All of the answers are here!"--

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Título:
Performance-based certification [ recurso electrónico] : how to design a valid, defensible, cost-effective program / Judith Hale
Edición:
2nd ed
Editorial:
San Francisco : Pfeiffer, c2012
Descripción física:
xiv, 270 p. : ill
Mención de serie:
E-Libro
Nota general:
Includes index
ISBN:
9781118027240 (hardback)
9781118176252 (e-book)
Materia:
Entidades:
ebrary, Inc

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