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Hotlines. Episode 10, satis...

Hotlines. Episode 10, satisfying customers

Video Education Australasia 2006

Call centre professionals have to be knowledgeable about their products and services so they can offer advice and alternatives. Key Learning Points: Be well informed. Add value. Follow through

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Instructional films.

Material Proyectable

material_proyectable Rebiun34611309 https://catalogo.rebiun.org/rebiun/record/Rebiun34611309 m|||||o||c|||||||| cr |n||||||||a vz |za|z| 140428s2006 vra014 e |o v|eng d CBUC 991000717339406712 CBUC 991010519878806709 VaAlASP VaAlASP Hotlines. Episode 10, satisfying customers produced by Ash Quarry Productions Bendigo, Victoria Video Education Australasia 2006 Bendigo, Victoria Bendigo, Victoria Video Education Australasia 1 online resource (14 min.). 1 online resource (14 min.). 001331 Academic Video Online Title from resource description page (viewed Apr. 28, 2014) Call centre professionals have to be knowledgeable about their products and services so they can offer advice and alternatives. Key Learning Points: Be well informed. Add value. Follow through In English Original language in English Centros de atención telefónica- Employees- Training of Communication Customer relations Instructional films. Ash Quarry Productions. pro

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Enlace permanente https://catalogo.rebiun.org/rebiun/record/Rebiun34611309

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material_proyectable Rebiun34611309 https://catalogo.rebiun.org/rebiun/record/Rebiun34611309 m|||||o||c|||||||| cr |n||||||||a vz |za|z| 140428s2006 vra014 e |o v|eng d CBUC 991000717339406712 CBUC 991010519878806709 VaAlASP VaAlASP Hotlines. Episode 10, satisfying customers produced by Ash Quarry Productions Bendigo, Victoria Video Education Australasia 2006 Bendigo, Victoria Bendigo, Victoria Video Education Australasia 1 online resource (14 min.). 1 online resource (14 min.). 001331 Academic Video Online Title from resource description page (viewed Apr. 28, 2014) Call centre professionals have to be knowledgeable about their products and services so they can offer advice and alternatives. Key Learning Points: Be well informed. Add value. Follow through In English Original language in English Centros de atención telefónica- Employees- Training of Communication Customer relations Instructional films. Ash Quarry Productions. pro