Descripción del título

This program focuses on both internal and external customers and clients using a fictional current affairs show 'On this Day' and its presenter Naomi Henderson as a case study. Insufficient attention to the needs of external customers can result in a loss of sales and profit for an organisation. Loss of sales, jobs and productivity can also be a product of poor internal service
Material Proyectable
material_proyectable Rebiun34471128 https://catalogo.rebiun.org/rebiun/record/Rebiun34471128 m|||||o||c|||||||| cr |n||||||||a vz |za|z| 140428s2007 vra027 e |o v|eng d CBUC 991000717577106712 CBUC 991010520181506709 VaAlASP VaAlASP Communication in the workplace. Customer service produced by Video Education Australasia Bendigo, Victoria Video Education Australasia 2007 Bendigo, Victoria Bendigo, Victoria Video Education Australasia 1 online resource (27 min.). 1 online resource (27 min.). 002636 Academic Video Online Title from resource description page (viewed Apr. 28, 2014) This program focuses on both internal and external customers and clients using a fictional current affairs show 'On this Day' and its presenter Naomi Henderson as a case study. Insufficient attention to the needs of external customers can result in a loss of sales and profit for an organisation. Loss of sales, jobs and productivity can also be a product of poor internal service In English Original language in English Business losses Customer relations Office management Instructional films. Video Education Australasia. pro